RETURNS policy

We hope that you will be completely happy with your order, however if this is not the case all you have to do is click on our ‘contact’ button at the top of the page within 14 days of recieving your purchase. Then let us know you would like to make a return. Our team will then get back to you as soon as possible.

All returns must be postmarked within 21 days of the delivery date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, place the item securely in its original packaging and email our customer service team to receive further instructions.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 14 days from the receipt of your item to process your return.

EXCEPTIONS

For defective or damaged products, please contact us at the customer service email below to arrange a refund or exchange.

QUESTIONS

If you have any questions concerning our return policy, please contact us at: customer-services.ac@outlook.com

 

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